Fenelogic LLC ("Company", "we", "our", or "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.fenelogic.com] ("Website"), use our software, or interact with us.

1. Purpose of This Policy

This Privacy Policy outlines how Fenelogic handles user data in compliance with applicable data protection laws. It explains what information we collect, how we use it, and how users can exercise their rights. This policy is compliant with US federal and state laws, including the California Consumer Privacy Act (CCPA).

2. Information We Collect

• Personal Information: Name, contact details (email, phone), company name, and billing information.
• Technical Data: IP address, browser type, operating system, and activity logs.
• Usage Data: Pages visited, actions performed on our website or software.
• Communication Data: Feedback, queries, or correspondence sent via email or forms.

3. How We Collect Information

We collect data through direct interactions (such as account registration, inquiries, or software purchases), automated tracking technologies (cookies, analytics), and third-party integrations (e.g., payment gateways).

4. Use of Collected Information

• Provide and maintain our software and website services.
• Process orders, payments, and support requests.
• Improve user experience and website functionality.
• Send important service updates and promotional communications.
• Comply with legal obligations and enforce our agreements.

5. Legal Basis for Processing

• Your consent.
• Necessity for performing a contract with you.
• Compliance with legal obligations.
• Legitimate interests pursued by Fenelogic.

6. Data Sharing and Disclosure

• Service providers assisting in hosting, analytics, or payments.
• Legal authorities when required by law.
• Business partners or affiliates under confidentiality agreements.

7. Data Retention

We retain user data only as long as necessary for providing services, fulfilling legal requirements, or resolving disputes. Inactive user data may be deleted after a reasonable period or upon request.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance functionality, remember user preferences, and analyze site traffic. You can control cookie preferences through your browser settings.

9. Your Rights

• Access your personal data.
• Request correction or deletion.
• Withdraw consent for processing.
• Lodge complaints with a Data Protection Board.

For California residents, you have specific rights under the CCPA to request access to and deletion of your personal data.

Requests may be made by emailing support@fenelogic.com.

10. Data Security

We implement strong technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Despite these measures, no online system is entirely secure, and users share data at their own risk.

11. International Data Transfers

We process and store data on servers located in the United States. By using our services, you consent to the transfer of your information to the US.

12. Third-Party Services

Our Website may contain links to third-party sites. Fenelogic is not responsible for their privacy practices or content.

13. Children's Privacy

Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

14. Policy Updates

We may update this Privacy Policy from time to time. Updates will be reflected with a new 'Last Updated' date at the top of this page.

15. Contact Us

Fenelogic
Email: support@fenelogic.com
Website: www.fenelogic.com